We do our best to process all orders within one business day (excluding Sundays and holidays). You will receive an email notification when your order has shipped.
During busy periods of the year, orders may take a little longer than normal to process. Delivery times may also be impacted during the busier times of the year and in relation to Balinese ceremonies. Please refer to the shipping confirmation email to track the status of your order and for up-to-date delivery information.
In case a product goes out of stock, we will display a message allowing you to know the product is not available.
Domestic Shipping Rates and Estimates
Currently we only ship within Indonesia. Bali: Next day
Other: Please expect up to 10 days for shipping outside of Bali and within Indonesia.
Rates are based on size, weight, and distance and will be calculated accordingly.
We do not ship internationally.
How do I check the status of my order?
When your order has shipped, you will receive an email notification from us which will include a tracking number you can use to check the status. Please allow 48 hours for the tracking information to become available.
If you have not received your order within 7-10 days of receiving your shipping confirmation email, please contact us at email@example.com with your name and order number, and we will look into it for you.